SilverLake Appliance Repair (we, us, or our) operates the SilverLake Appliance Repair website, which includes a call request form. This privacy policy describes our practices regarding the collection, use, and sharing of information you provide to us or that we collect from you when you use our website. By using our website and submitting information, you agree to this policy.

Information Collection

We collect personal information that you voluntarily provide through our call request form. This may include your name, phone number, and email address. We also collect non-personal browsing data through cookies and web beacons to improve user experience on our website.

Use of Information

By contacting us through our website or by phone, you allow us and our partners to contact you via phone, email, or text for service-related purposes. The information we collect is used to respond to your requests, manage appointments, improve our service offerings, and communicate with you about our services.

Sharing of Information

Your information may be shared with our trusted partners for operational and service needs. These partners are required to secure your information and use it exclusively for the purposes we specify. We do not sell or lease your personal information to third parties.

Cookies and Web Beacons

Our website may use cookies and web beacons to collect non-personal information about how you use our website and to improve user experience. You have the option to accept or decline cookies through your web browser settings. However, this may impact your experience on our site.

Dispute Resolution

By using our website, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. In the event of a dispute, you agree that the maximum compensation for any claims is limited to $100. You also agree to bear your own legal fees and expenses.

Opt-Out

If you wish to opt out of receiving communications from us or our partners, please contact us at (310) 742-5130.

Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes to this policy will constitute your acceptance of such changes.

If you have any questions or concerns about this privacy policy, please do not hesitate to contact us at the phone number provided.